Welcome to Scalable MSP

We are a small team of experts dedicated to helping our partners build profitable, scalable companies that achieve more value for their future.

Our team has a combined experience of 80+ years in building MSPs from £1M – £10M in revenue, and we’re committed to sharing our expertise with our partners to help them succeed.

We provide tailored 1:1 coaching and implement proven best practices across all ConnectWise tools to help you drive revenue, reduce costs, and reduce risk. We don’t just advise; we also roll up our sleeves and to the heavy lifting with you.

At Scalable MSP, we understand the challenges that come with running an MSP, and we’re here to help you overcome them. We see ourselves as enablers, helping our partners remove frustration and achieve success.

Our mission is to empower our partners to build value and achieve their legacy.

We take a personalised approach to optimising your MSP, working closely with our partners to understand their unique challenges and goals. Whether you’re looking to grow your business, streamline your operations, or increase profitability, we’re here to help.

Our coaching services are designed to help you achieve measurable results, with a focus on increasing efficiency and reducing costs. We’ll work with you to identify areas for improvement, implement best practices, and measure your progress along the way.

At Scalable MSP, we’re committed to building long-term partnerships with our clients. We believe that our success is directly tied to the success of our partners, and we’re dedicated to helping you achieve your goals.

We look forward to helping you build a profitable, scalable company that achieves more value for your future.

Meet the team

Darren Strong

Managing Director

I’m Darren, the Managing Director and Founder of ScalableMSP, with a passion for helping MSP owners build the business they want, whilst bringing balance to their lives.

With 20+ years in the MSP & Corporate IT services world in various leadership positions to build MSP business to £7m and 20% EBITDA, while also building and sharing knowledge as a facilitator for the ConnectWise Evolve peer group. During this time, I have gained knowledge about the highs and lows an MSP business owner faces. I have developed a strong understanding of what it takes to succeed in this fast-paced and evolving MSP market.

I am passionate about helping MSP teams achieve their business & personnel goals, while guided to OML best practices and doing the heavy lifting for you within your core systems.

Mit Patel


Hi, I’m Mit, the visionary leader and go-giver who founded London’s top IT support and technology consultancy, Netstar, in 2002.

During my tenure, I led Netstar to an impressive annual revenue growth of 25% every year, resulting in a revenue of £8m and 22% EBIDTA upon my exit in 2021.

At the heart of my approach that made Netstar a leading provider for over 150 London-based businesses lies a straightforward philosophy: “Look after your people first, and they will look after your customers, which will generate results”. 

Since leaving Netstar, I’ve continued to pursue entrepreneurship in the tech industry and now proudly serve on the board of Scalable MSP. 

Angela Strong

Operations Manager

Hi, I’m Angela, and I’m extremely excited to serve as the Operations Manager at ScalableMSP.

I am confident that my extensive experience in managing complex operations, combined with my proven track record in delivering results, will enable me to provide unparalleled support and guidance to your organization.

Together, we can leverage the latest technologies and best practices to optimize your workflows and drive sustainable growth.

I am here to help you overcome any challenge and unlock new opportunities for your business. So let’s get started and make your vision a reality!


Michael Hyam

ConnectWise Consultant

Hi, I’m Michael, a ConnectWise consultant at ScalableMSP. With years of experience, I specialize in providing expert guidance and support for clients using ConnectWise. My passion is optimizing business operations with tailored solutions and deep understanding of the platform. Let’s maximize ConnectWise’s potential for your business.

Brandon Robinson


Hey there! Brandon here, one of the engineers at ScalableMSP. My love for technology drives me to provide excellent service and help businesses streamline their IT infrastructure for optimal efficiency. I handle everything from resolving complex technical problems to implementing innovative solutions tailored to our clients’ unique needs. Let’s work together to maximize your technology investments!


Phil Duffy


Hey there! I’m Phil, one of the tech-savvy engineers at ScalableMSP. I’m all about optimizing IT infrastructure and finding solutions to technical challenges. Whether it’s setting up new systems or tackling tricky tech issues, I’m always on the lookout for ways to deliver the best service possible and make sure our clients are satisfied. Let’s work together to make your IT setup the best it can be!

Ciara Glover

Marketing Manager

Hello, I’m Ciara! 👋🏻 As Scalable MSP’s Marketing Manager, I oversee everything related to social media, websites, and events. Working in this ever-evolving field is truly exciting, and I’m grateful to be part of a remarkable team dedicated to empowering MSP businesses! 🚀



Hi, I’m Stacey. I take care of all things admin at Scalable MSP, and I take pride in being the backbone of the company. I’m responsible for ensuring the smooth running of the office, managing schedules and tasks, and providing support to the team.