“If you want to increase your business efficiency and your Operational Maturity Level, Scalable is the one place you need to go.“
“Partnering with Scalable was easy, and we aimed for a long-term relationship to grow our business and enhance our Operational Maturity Level.”
Scott Clark
Co-Founder, Think Cloud
The Challenge
Located in Hull, Think Cloud support businesses with best-in-class strategies alongside award-winning IT Support and cybersecurity protection.
Think Cloud’s biggest challenges prior to working with Scalable included:
- Systems not connected correctly
- Getting out of tech and day-to-day ops
- Didn’t know what good looked like
- Struggled with accurate reporting
Goals
Think Cloud’s primary goals before partnering with Scalable were to:
- Double their Monthly Recurring Revenue
- Increase their Operational Maturity Level
- Increase the skill-set of their junior leadership team
Strategy
1. Audit
Scalable conducted a comprehensive audit of our business, addressing unique challenges and gaps.
2. Report
They then facilitated a positive discussion, guiding us through their findings and potential outcomes.
3. Build
A comprehensive & bespoke, SMART action plan was built to increase OML and create accountability.
4. Consult
They merged our USPs with industry best practices to achieve defined outcomes and bespoke frameworks.
5. Implement
Our strategy was put into action, focusing on systems, processes, training, data, and reporting.
6. Review
Scalable continued to review our business operations, identifying new opportunities for improvement.
Key outcomes
Monthly Recurring Revenue increased from £50k to £100k
Now focused on the business rather than in the business
Tech team driven solely by KPI data
Service Desk apprenticeship strategy had a positive impact on our service
“We’re proud to have helped Think Cloud transform. By solving issues with system connectivity, operations, and reporting accuracy, we freed them up to focus on growth.
Watching them double their revenue, improve operations, and develop their team is incredibly rewarding. It shows our dedication to long-term partnerships and delivering tangible results.”
Darren Strong
Managing Director, Scalable
Learn how we helped Think Cloud transform their business
- Discover how we collaborated to double monthly recurring revenue and enhance operational efficiency.
- Explore the journey to increasing the skill set of Think Cloud's junior leadership team.
- Uncover the strategies implemented to overcome hurdles in accurate reporting and day-to-day operations.
