In January, you said this year would be different. It's August.
The excuses are always the same.
“The PSA handles vendor reconciling.”
“AI hiring is a next quarter thing.”
“I’ll fix it once things calm down.”
Nobody wants to say the truth out loud:
Most MSPs will read this, nod, and do nothing.
Then it hits you.
You’ve got no margin and a client running the show and your team can’t fill the gap.
This hub isn’t another thing to read.
It’s three things to actually do.
→ Pick 2 steps
→ Block 60 minutes
→ Move your MSP forward
A fresh hub replaces this one in September.
Whatever you don’t act on this month is gone. So is the excuse that you’ll “get to it eventually.”
Step 1 - Watch the August MSP Roundup
Darren covers the 3 things your MSP needs to fix this month:
- Why vendor reconciling keeps slipping past you
- Why your biggest client could be your biggest risk
- 3 moves to stop AI hires who look smart but can’t deliver
Action for August:
- Watch the video
- Write down what % of your margin sits with one client
- Block time this week to act on it
Step 2 - Checks to Protect Your Margin
MSPs bleed margin when billing reconciling slips through the cracks. This guide gives you the checks.
- Vendor invoices matched to what you’re charging
- Contract clause that lets you pass on price increases
- Protecting your margin or just hoping it works out?
Action for August:
- Download the guide
- Read the section on vendor reconciling
- Check what % of your margin sits with one client
Step 3 - Watch The Hidden Cost of Tools You Don’t Implement in Your MSP
Tara Rummer built an MSP from then walked away from the CEO role. In this episode, she covers:
- Why burnout in high performers often goes unnoticed
- How she found the role that was actually hers instead of the one everyone expected
- What good looks like when you finally do the job you’re supposed to be doing
Action for August:
- Watch the episode
- Write down what part of your role isn’t actually yours
- Have the conversation about handing it off
Step 4 - Get your August events booked
- Most MSPs turn up, collect lanyards, learn nothing
- That’s wasted time and wasted budget
- Go in with a plan and you’ll get something out of it
Action for August:
- Pick 2 events
- Decide what success looks like before you go
- Book the follow-up time before you leave
Step 5 - Turn this month’s ideas into a 90‑day plan
Most MSPs will read this, nod, and carry on as they are.
If you want August to be the month something actually changes, book a Systems Audit and we’ll turn this month’s ideas into a 90-day plan you can stick to.
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