Virtual Admin Services for MSPs

A fractional systems team that keeps your tools tight, without a full-time hire.

Vendor Backed

HaloPSA Partner of the Year, NinjaOne Certified & N‑able Tech Alliance Partner.

Community Recognised

IT Nation and Evolve regulars, seeing first‑hand what the best MSPs are doing.

Built by Operators

15+ years MSP experience per consultant, running service desks and operations.

What is Virtual Admin?

Virtual Admin is a fixed‑fee service that gives you a fractional systems team instead of hiring in‑house.

For many MSPs, Virtual Admin replaces or delays the need for an internal systems hire at a fraction of the cost and without single-point-of-failure risk.

Most Virtual Admin engagements start after a 90‑day MSP Systems Project on the same platform.

What platform do you need help with ?

HaloPSA Virtual Admin

Hands‑on HaloPSA admin to keep queues, billing and reporting tight.

ConnectWise Virtual Admin

Expert ConnectWise admin to keep boards and billing under control.

NinjaOne Virtual Admin

Proactive NinjaOne admin to keep visibility high and alert noise low.

N-able Virtual Admin

Reliable N‑able admin for consistent monitoring and clear visibility.

Case Study: CRS

Discover how CRS secured 50 new partners and achieved 20% growth with no extra hires, transforming workflows and boosting operational efficiency.

When to move from projects to Virtual Admin

Virtual Admin makes the most sense once the big project work is done and you want to keep things stable as you scale.

Frequently asked questions

For many MSPs, yes. Virtual Admin gives you experienced operators for a fixed monthly fee, without the cost and management overhead of a full-time hire.

We don’t force change for the sake of it. We stabilise what you have, then introduce improvements in small, agreed phases so your team feels supported, not blindsided.

Yes. Virtual Admin includes a 90‑day onboarding and evaluation phase within a 12‑month service term.

The first 90 days confirm the engagement is the right fit for your PSA/RMM environment. After that, the service continues for the remainder of the term to maintain structure and operational maturity as your MSP grows. During the initial 90 days, either party may end the engagement by giving written notice before day 90.

Projects are for big changes: migrations, rebuilds, major rework. Virtual Admin is for day-to-day admin, safe changes and ongoing optimisation once the project is live.

Pricing depends on the number of platforms and the level of support you need. On the Systems Audit call we’ll map your setup and give you a clear monthly price. Many MSPs invest between £1,000 and £3,000 to cover one system.

Latest insights

See if Virtual Admin is right for your MSP

In a free 90-minute Systems Audit, we’ll map your PSA, RMM, docs and billing, highlight the biggest leaks, and show you exactly where Virtual Admin would remove the most risk and noise. If it’s a fit, we’ll give you a clear monthly proposal.