180,000 Alerts And Not One Was Investigated

In this episode of scaleUP, we’re joined by Jon North from NinjaOne.

Buying an RMM doesn’t mean you’re doing managed services.

Most MSPs set it up once and walk away.

The alerts pile up, patching breaks and nobody knows why because nobody was made responsible.

Jon North from NinjaOne has parachuted into enough MSPs to know the pattern, including one sitting on 180,000 unresolved alerts they’d learned to ignore.

Jon talks about the MSPs that scale are the ones with someone responsible for using them.

This conversation will help you get clear on what to do next.